Why does my phone say call is waiting?

Why does my phone say call is waiting?

Samsung Galaxy Note 2 have that short notification “call is waiting” if the person you call is on the other line while you dial their number. To disable CW in most Android phones open the Phone app (the app that is normally used to make calls) and then press the menu key to see the setting options available.

What is an acceptable wait time on the phone?

, the traditional wait time for contact centre customers is 20 seconds. This gives the metric for the Average Wait Time (AWT). In fact, it is conventional for contact centres to aim to answer 80% of their calls in 20 seconds.

How long on hold is too long?

According to data culled from customer surveys, two-thirds of people said they’re only willing to wait on hold for two minutes or less. And 13% said that there’s no amount of time they’d be okay with waiting on hold. What’s more, new digital channels in the contact center drive customers to want responses even faster.

Can I put your call on hold?

Things to Avoid When Putting a Client on Hold Ask her if you may put her on hold, rather than just telling her. Don’t put a person on hold multiple times in one call. Don’t leave the caller holding for more than two minutes without checking in. Never make her call you back; you should always offer to return the call.

Is it rude to put someone on hold?

Then follow through with calling the first caller back when you said you would. (If the second call isn’t an emergency, explain that you’re on a prior call and will call them back.) But it’s rude to leave the primary caller on hold indefinitely while you take a second call.

Can customer service hang up on you?

Let’s look a few things that should NEVER happen in customer service call centers: – Agents hang up the phone on rude or angry customers. This is absolutely forbidden: Customer service reps should never hang up on customers. (Ask customers politely if you can put them on hold; very few will complain or say “No way!”)

Is it rude to take another call when talking to someone?

Unless there is some way to know that the incoming call is a true emergency, dropping one call to take another is quite rude. The same with interrupting a face to face conversation to take a call, or reply to a text.

Is it rude to reject a call?

Yes it is, depending on who it is and how many times they’ve called you. If it’s a telemarketer by all means you should even block the number if it’s an immediate family member I think it’s rude. If it’s a collector, you did ask for a loan but I’ll leave that up to you.

How do I know if someone is on another call?

You can try the following (may be more): Look at the person and see if they have their phone to their ear (not a perfect method, but may give you some information). Ask the person (later perhaps?) if they were on a call at the time you wanted to know if they were on a call.

How do you know if someone is on another call on WhatsApp without calling?

No. It is not possible to know whether someone is on another whatsapp call without even calling him/her. If a person is on another call on WhatsApp and you call him/her at same time, then only you will get to know that the person is busy. This is not possible for WhatsApp calls.

How can you tell if someone is on a call on messenger?

And when a person is offline or has ACTIVITY settings disabled, you can see them offline (grey dot). But if a person is on a voice call in Facebook Messenger, you won’t get any notification or indication unless you try and call them. And when you do, you will be notified that the “person is on another call”.

Is he just busy or losing interest?

If he’s losing interest he’ll probably stop calling/texting you first, and if you text first he’ll probably just reply with short messages you can’t really carry on the conversation from. If he’s just busy he’ll still try to talk to you and try spend time with you. He might also apologize for not being around as much.

How do you tell if he is busy or just not interested?

A guy who’s not interested in you will take ages to reply to your messages — perhaps even days. A guy who’s genuinely busy might take a little bit of time, but not that long. He’ll always reply to your messages, and when he does, he’ll give you more than one-word answers.